Common AI Agent & Assistant Framework
A reusable foundation for configurable chatbots, knowledge assistants and action-oriented AI agents across Srushti products and industry solutions.
Conversational Experience
Configurable web/mobile/chat interfaces for natural-language support, guided workflows and contextual assistance.
Knowledge Grounding & RAG
Connect assistants to approved documents, product data and enterprise knowledge with retrieval, citations and source controls where appropriate.
Tools, Actions & Workflow Orchestration
Enable agents to invoke approved APIs, create tasks, retrieve records, trigger notifications or support multi-step workflows under defined controls.
Roles, Context & Permissions
Apply user role, organization, product and domain context so the same core framework can behave differently across industries and products.
Guardrails, Human Control & Evaluation
Policy checks, escalation, human approval, response evaluation, monitoring, feedback and ongoing quality improvement.
Connectors & Reusable Integration Patterns
Shared integration patterns for product APIs, enterprise systems, documents, analytics and external services.
Common core, different jobs to be done.
The goal is not one generic bot for everything. Each implementation applies domain-specific knowledge, permissions, actions and governance to a reusable agent foundation.
Education
Student/parent enquiry support, institutional knowledge, staff assistance and administrative workflow guidance.
Restaurants & Hospitality
Guest/service assistance, operations knowledge, staff support and workflow coordination.
Sports & Membership
Member enquiries, programme/facility information and staff workflow support.
Manufacturing
Operational knowledge, document assistance, SOP guidance and workflow support.
Financial Services
Knowledge and operations assistance with tighter permissions, evaluation, privacy and human controls.
Healthcare
Administrative and knowledge use cases subject to privacy, security, clinical-safety and domain-governance constraints.
Public Sector & Land Services
Citizen guidance, land/registration service queries, policy and SOP retrieval, case/document assistance and controlled workflow support for authorised officials.
Land & Property use case →A shared intelligence layer for Srushti products.
The framework is being designed so products such as EduCampusFlow and the Restaurant Platform can reuse common agent capabilities while exposing only the product-specific data and actions appropriate to each user role.
Build once. Configure responsibly.
Shared engineering can reduce duplication, but product-specific security, data access, prompts, tools, policies and acceptance criteria remain explicit.
See the product architecture